Last updated: November 8, 2024

This Privacy Policy describes how NIVRO ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from NIVRO (the "Site").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal and regulatory reasons. The updated policy will be posted here with a new "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources to provide, improve, and secure our services.

Information We Collect Directly from You

  • Contact details: name, address, phone number, email.
  • Order information: billing/shipping address, payment details, email, phone number.
  • Account information: username, password, security questions.
  • Customer support information: details you provide when contacting us.

Information We Collect Automatically

We collect data about how you interact with our Site using cookies and similar technologies, including:

  • Device and browser information
  • IP address and network data
  • Interaction data such as clicks and pages visited

Information from Third Parties

  • Payment processors
  • Service providers like Shopify
  • Advertising and analytics partners

How We Use Your Personal Information

  • Providing Services: fulfilling orders, processing payments, and account management.
  • Marketing & Advertising: sending promotional offers and tailoring ads.
  • Security & Fraud Prevention: protecting accounts and preventing malicious activity.
  • Customer Support & Service Improvement: resolving issues and enhancing our platform.

Cookies

We use cookies to personalize your experience and analyze usage. You can manage cookies via your browser settings. For Shopify-related cookies, visit Shopify Cookies Policy.

How We Share Personal Information

We may share your information with:

  • Vendors and service providers
  • Business and marketing partners
  • Affiliates within our corporate group
  • Legal authorities when required

Your Rights

Depending on where you live, you may have rights to:

  • Access or know what personal data we hold
  • Request deletion or correction of your data
  • Restrict or withdraw consent
  • Request a copy of your data (data portability)

Children's Data

Our services are not intended for children under 16. We do not knowingly collect their personal data.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@nivrolen.com